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Privacy Policy

This Privacy Policy explains how we accumulate, use, and share Your information when You use our Services. It also outlines or describes Your privacy rights and how the law protects You . By using our Services, You agree to the collection and use of Your information as described in this policy.

Interpretation and Definitions

Interpretation

Words with capitalized first letters are defined according to the conditions outlined below. These definitions apply equally whether the terms are used in the singular or plural form.

Definitions

To make this Privacy Policy easier to understand, here are some key terms:

  • Account is a unique account You create to use our Services.
  • Affiliate is the Company or organization that is controlled by, controls, or shares control with us.
  • Company refers to Mediau (referred to as "We," "Us," or "Our").
  • Cookies: Small files stored or saved on Your device that store information about Your visits to our website.
  • Country refers to California, United States.
  • Device is any device You use to access our Service (e.g., phone, tablet, computer).
  • Personal Data is the information that can identify You personally.
  • Service is our website Mediau (accessible at https://www.mediau.io/).
  • Service Provider is a company or individual that helps us process Your data.
  • Usage Data is the automatically collected information about how You use our Service.
  • You refer to the person or entity using the Service.

What Data We Collect

When You use our Service s, we may collect the following types of data:

Personal Data

This includes information that can be used to identify or contact You , such as:

  • Email address
  • Usage data (details about how You use our Service )

Usage Data

Usage Data is collected automatically as You interact with our Service . This data may include:

  • Your device's IP address
  • Browser type and version
  • Pages visited on our site
  • Time and date of Your visit
  • Duration of Your visit
  • Device identifiers and diagnostic data (e.g., mobile device ID, operating system)

When You access the Service from a mobile device, we may also collect information such as the type of device and operating system.

Tracking Technologies & Cookies

We effectively use cookies and other tracking technologies to keep track of the activity on Our Website and store relevant data. This helps us enhance Our Services and provide you with a better user experience. The key technologies we use are:

  • Cookies: Small text files are placed or stored on Your device to assist US track Your interactions with Our Website. You can control or manage cookie settings in Your web browser, but disabling cookies may limit Your ability to use certain features of our site.
  • Web Beacons: Tiny graphic files that allow us to trace the user activity on Our Website and in emails, enabling us to measure performance and improve our services.

Types of Cookies We Use

  • Essential Cookies: These are crucial for the basic functionality of Our site, such as logging in, ensuring security, and maintaining site operations.
  • Functional Cookies: These cookies authorize us to remember Your preferences, such as language or log in details, to provide a more personalized experience.
  • Notification Cookies: These cookies keep track of whether you've accepted the use of cookies on Our Website.

You can control your cookie preferences directly through Your browser settings.

How We Use Your Data

We use the information we collect for several important reasons to improve Your experience with our service. Here's how we use Your data:

To Provide and Maintain Our Service

We use Your data to ensure Our Service works properly and stays up and running. This includes monitoring its performance, identifying any issues, and making improvements so that You have the best experience possible while using our website.

To Manage Your Account

When You create an account with us, we use Your data to manage Your account and grant You access to the features available on our platform. This ensures that You can use all the tools, settings, and benefits we offer to registered users.

To Process Contracts and Transactions

If You make any purchases, sign up for Services, or request transactions through our platform, we use Your data to fulfill those agreements. This includes processing payments, delivering products, or providing services as part of Your contract with Us.

To Communicate with You

We may use Your contact details to keep You informed about important updates, service changes, security notices, or maintenance schedules. We might also reach out with promotional content, such as new offers, discounts, or announcements related to products and services we think might interest You. You can opt out of acquiring promotional emails at any time.

To Offer Special Promotions and Offers

From time to time, we may send You details about new products, services, or offers that interest You. These communications are intended to help You discover new features or deals that may benefit You. If You prefer not to receive these promotional messages, You can opt out at any time.

To Handle Your Requests and Support

Whenever You contact Us with questions, concerns, or feedback, we use Your data to respond and assist You. Whether you're asking for technical support, looking for information, or sharing suggestions, we aim to provide timely and helpful responses.

For Business Operations and Transactions

If we are involved in business changes, such as mergers, acquisitions, or sales, Your data may be shared as part of that process. This helps ensure any transactions, agreements, or services you've requested continue smoothly even if the company changes. We'll notify You if this impacts how Your data is handled.

To Improve Our Service

We use Your data to understand better how Our Service is used and to find ways to improve it. By analyzing how You interact with our website, we can identify areas that need fixing, optimize user experience, and present new features that will make our platform even better for You.

Sharing Your Data

We may share Your personal information in these situations:

  • With service providers: To help Us operate, analyze, and improve our service.
  • In business transfers: If we sell, merge, or reorganize our business, Your data may be transferred.
  • With affiliates: We may share data with companies we own or are connected to.
  • With business partners: For joint promotions or offers.
  • With other users: If You share information publicly on our service.
  • With your consent: We may share Your data for other purposes with Your permission.

Data Retention

We are committed to keeping Your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This means we will keep your information as long as necessary to provide Our Services, manage your account, or process transactions, and then we will delete it when it's no longer needed.

There are some cases where we may need to keep Your data for longer periods, such as when We are required to do so by law or to resolve any legal issues. For example, We may need to retain certain records to comply with tax laws or other legal obligations.

Transferring Your Data

We may process Your data at our office locations and other places where the people or companies helping Us manage your data are based. This means that your information might be transferred to and stored on computers outside of Your country, state, or region, where the rules about protecting your data might be different from those in Your location.

By agreeing to this Privacy Policy and submitting your information to Us, You are also agreeing to this transfer of Your data.

We take Your privacy seriously and will act in accordance with this privacy policy to ensure that Your data is kept safe and secure. We will not transfer Your personal data to any organization or country unless We are sure there are strong protections to safeguard your information.

Your Rights to Delete Data

You can request to remove, delete, or update Your personal data. If You have an account on Our Website, You can manage your data directly from your account settings. You can also contact Us if You wish to delete or modify Your information.

Please note that We may need to keep certain data for legal reasons.

Disclosure of Your Data

We may share your personal data in the following situations:

  • Business Transactions: If Our Company undergoes a merger, acquisition, or sale of assets, Your data or information may be transferred as part of that process.
  • Law Enforcement: If required by law or to respond to legal requests from authorities (such as court orders), we may share your data to comply with these legal requirements.
  • Other Legal Reasons: We may share Your data if We need to protect Our legal rights, prevent fraud, or guarantee the security of Our users or the public.

Security

We are committed to protecting Your personal data and use reasonable and industry-standard security measures to safeguard it. This includes technical, physical, and organizational safeguards to block unauthorized access, loss, or misuse of Your information. Regardless, it is important to note that no form of data transmission over the internet or data storage system is 100% secure. While we strive to protect Your data to the best of our ability, we cannot assure absolute security.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect or request personal information from children. If You believe that we have inadvertently or accidentally collected data from a child under 13, please contact Us instantly so that We can delete the information from Our records.

In cases where parental consent is required by law for collecting or processing data from children, We may seek approval from a parent or guardian before collecting any personal data.

Third-Party Links

Our Website could include or contain links to external websites or third-party services. Please note that We are not liable for the privacy practices of these external websites. We recommend that You review or analyze the privacy policies of any third-party websites before giving any personal information, as their privacy practices may differ from Ours.

Changes to This Privacy Policy

We may update or change this Privacy Policy from time to time to reflect new practices, legal requirements, or improvements to Our Services. If we make significant changes to how We handle your personal information, We will inform you by email or by posting an evident notice on Our Website. We encourage you to review this policy regularly for any updates. Any changes to this Privacy Policy will be effective once posted on this page.

Contact Us

If you have any questions or requests regarding this Privacy Policy, You can reach out to us at: https://mediau.io/contact/

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